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TüvronCCTV inspection reports
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Real report example

CCTV drain inspection report example, as your customer sees it.

Not a blank template or a mock-up. This is the finished report a customer receives, with a made-up plumber's name on it. Open it on your phone, or scroll through it screen by screen.

Open the interactive reportCreate your first report

Your business, front and centre

Everything the customer needs to identify the job is up front. Your logo and licence, their property, the line inspected and who did it.

Tüvron gets one small line at the very bottom. Everything else is your business. See it with your logo on it.

The top of the report on a phone: the Joe Bloggs Plumbing logo, phone number, email, website and licence number, then the title Drain Inspection Report, the inspection date, the property address, the client, the line inspected and the operator.

The result before the detail

Your call sits directly under your name. Then how many issues, how bad the worst one is, and where they sit along the run. The customer gets that before they scroll.

The grade scale is printed on the page and labelled as your assessment.

The top of the report on a phone: the outcome 'Repair attention recommended', one sentence saying eight reportable issues were recorded over 21.0 m and repair work is recommended for one section, a line drawing of the pipe with the problems marked along it, the count of one critical, three high, three moderate and one low, and a note that the full 21.0 m was inspected.

Open a finding. See the evidence.

Every issue is tied to its metre and the frame from your footage. “Watch this moment” plays that second of the video.

What it is and why it matters, in words a homeowner understands. Your note under it. Hard to argue with.

One finding opened on a phone: 13.50 m, grade 5 Critical, tree roots entering the pipe. The frame from the footage with 13.5 m burned into it and a Watch this moment button. Then 'Observed: the camera showed tree or shrub roots growing into the pipe through a join or opening in the wall', 'Why it matters: roots catch debris and can cause repeat blockages', the recommended action 'Reline 5.0–14.5 m, within 3 months', and the inspector's note 'Heavy roots'.

Your recommendation, then your price

Marked as your professional opinion and kept apart from what the camera recorded. By the time the customer reaches it, they've seen what was found, where, why it matters and the evidence. The repair makes sense before they see the number.

The recommended actions section: 'Contractor's recommendation, professional opinion, separate from the recorded observations above.' Reline 5.0–14.5 m, repair recommended, within 3 months. Addresses tree roots entering the pipe 5.00 m to 14.50 m. Then the contractor's note explaining that cutting the roots out alone will not stop them coming back, so the fix is to cut and clear the full length and reline it as one run.
Your recommendation, in your words.
The itemised quote: set up and access for the CIPP lining rig $3,200, jetting and root cutting 5.0 to 14.5 m $580, CIPP liner 100 mm 5.0 to 14.5 m, 9.5 m at $550 a metre $5,225. Subtotal $9,005, GST $900.50, total $9,905.50. Valid until 09/10/2026.
The price on the same page, itemised, GST shown. No second email for them to lose.

How they get back to you

Your details close the report. On a real job there's an enquiry form here too, so they can ask a question or book without ringing around. You get an email the first time they open the report.

The closing section: 'Questions about your report? We're here to help you understand your results and talk through your options, no obligation', with the contractor's phone, email and website.

What's demo and what's real. Joe Bloggs Plumbing isn't a real business and the job is illustrative. The structure, wording and grading are exactly what a customer receives. The only part missing is the enquiry form: demo shares swap it for our sign-up strip.

Technical detail, when someone needs it

Every observation in order along the pipe, then pipe material, size, camera and method. Out of the customer's way, there for the engineer or the next plumber. Shown on a laptop so you can read it.

The top of the inspection record: which way the pipe was inspected, a toggle between the full record and issues only, then rows at 5.00 m, 5.50 m, 6.00 m and 7.50 m, each with the observation, its code, a grade and a thumbnail from the footage.
Every observation at its metre. Tap a row and it opens like the roots above.
Construction and inspection details in three columns: pipe material, size, shape and length; inspector, method, camera, pre-cleaning and flow; and notes. Below, a code guide explaining the abbreviations used in the record.
Pipe, camera and method in one place.

Full footage, without sending a 2 GB file

The whole run is embedded in the report with a chapter per finding. Tap a row and the video jumps to that metre.

The full inspection footage: a video player with the contractor's name overlaid, and a chapter list under it with a timestamp, metre and observation for each of the eleven observations.

Make one yourself

Upload the footage. Pause where you see something and tap Mark. The metre, the grade and the frame carry through to the report. Add your recommendation and price, then send one link.

Want to see it with your logo first? Type your website. About a minute, no account.

Opens in a new tab when it's ready. No website, or prefer to just look? View a sample report →

Straight answers

Questions contractors ask.

What should a CCTV drain report include?

Who did it, for whom, and which line. One line saying what was found and how bad it is. Each issue at its metre with a frame from the footage. Your recommendation, marked as yours, with your price under it. How to reach you. That's the order this example uses.

How long should a CCTV drain inspection report be?

As long as the findings. This one covers a 21 m run with eight issues. Two issues make a shorter report. Padding it out with general drain information makes it look worse, not better.

Should the recommendation be separate from the findings?

Yes. The findings are what the camera recorded. The recommendation is your call. Keeping them apart is why the customer trusts both.

Do customers need the raw video?

No. They need the frame next to each finding and a button that plays that moment. The full run is still in the report for anyone who wants it, without a 2 GB attachment.

Is the report a WSA 05, PACP or MSCC condition survey?

No. Tüvron produces a plain-English inspection report for the customer, not a coded condition survey. The 1–5 grade on each finding is the inspector's own assessment and is labelled as exactly that. It isn't a WSA, PACP or MSCC score and isn't presented as one.

CCTV drain report templateA free fill-in template, and what each section should contain.CCTV drain reporting softwareFootage in, customer-ready report out. From the van.For plumbersDrain camera reporting software for plumbers. The report, done in the van.

Make your next CCTV report look like this.

Mark the findings. Add your recommendation and price. Send the customer one clean link.

Create your first report

Free during beta · No card required · Founder pricing for early testers